Security Patch CHG0994173 : December 2025

Scheduled Maintenance Report for Charles River for Private Markets

Completed

The scheduled maintenance has been completed.
Posted Dec 12, 2025 - 21:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2025 - 16:00 PST

Scheduled

We will be applying a security patch to enhance system stability and protect against potential vulnerabilities. During this time, all services on the platform will be temporarily offline.

Date: December 12, 2025
Time: 7:00 PM ET – 12:00 AM ET (Approx. 5 hours)
Impact: The platform will be unavailable during this maintenance window. No user action is needed. Please plan your activities accordingly to avoid disruption.

Thank you for your understanding and cooperation.
Posted Dec 10, 2025 - 03:18 PST
This scheduled maintenance affected: Login & User Authentication, Web Application Service, Financial Modeling Service, Analytics, Document Management, Collaboration Services, E-mail Notifications, API, Support Portal, Tasks, My Tasks Widget, Box Desktop Client, Box Content API, Box Content Preview, Box Search, Box Webhooks, Box Uploads/Downloads, Box Authentication (OAuth 2.0 / JWT), Box Web Application, AWS ec2-eu-central-1, AWS ec2-us-west-2, AWS elb-eu-central-1, AWS elb-us-west-2, SendGrid SMTP, Mercatus Excel Plug-in, and Integration.