All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services Operational
90 days ago
100.0 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
My Tasks Widget Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
99.75 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CRPM Security Patch & 26R1.1 Release Maintenance – July 17, 2026 Jul 17, 2026 16:00 - Jul 18, 2026 04:00 PDT

We will be performing scheduled maintenance on Friday, July 17, 2026, to deploy a security patch update across all customer stacks. In addition, the CRPM 26R1.1 release will be deployed to selected client stacks.
During this maintenance window, the platform will be temporarily unavailable.

Maintenance Details

Date: Friday, July 17, 2026
Start Time: 7:00 PM EST
Duration: 12 hours

This maintenance includes security enhancements designed to further strengthen platform stability and protection, along with the rollout of CRPM 26R1.1 features and fixes to applicable environments.

We appreciate your patience during this maintenance window and will provide an update once deployment activities have been completed.
Posted on Jul 15, 2026 - 01:03 PDT
Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026
Scheduled Maintenance – CRPM 26R1.1 Release Deployment (Selected Client Stacks)
Completed - The scheduled maintenance has been completed.
Jul 11, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:00 PDT
Scheduled - On Friday, July 10, 2026, at 7:00 PM ET, we will be deploying the CRPM 26R1.1 release to selected client stacks.
This release introduces significant enhancements designed to improve data workflows, automation capabilities, platform connectivity, and overall security posture.

During the maintenance window, impacted stacks will be unavailable. Access will be restored once the deployment has been completed and validation activities have concluded.

We apologize for any inconvenience and appreciate your patience as we deliver these platform improvements.

Maintenance Start: July 10, 2026 – 7:00 PM ET
Impact: Platform unavailable during the maintenance window

Please reach out to CRPM support for any questions.
Jul 10, 07:23 PDT
Jul 10, 2026
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Scheduled Maintenance – CRPM 26R1.1 Hotfix
Completed - The scheduled maintenance has been completed.
Jul 4, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 16:00 PDT
Scheduled - A hotfix for CRPM 26R1.1 (CHG1062214) will be deployed on July 3, 2026, beginning at 7:00 PM ET, for selected client environments currently running the 26R1 release.

During the deployment window, the CRPM platform will be unavailable for approximately 8 hours. This maintenance is required to apply fixes for identified issues and platform improvements included in the 26R1.1 hotfix release.

Start Time: July 3, 2026, 7:00 PM ET
Expected Duration: 8 hours
Expected Impact: CRPM platform unavailable during the maintenance window
Action Required: None

An update will be posted once the maintenance has been completed.
Jul 3, 01:13 PDT
Jul 3, 2026
Jul 2, 2026

No incidents reported.

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