All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services ? Operational
90 days ago
100.0 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks ? Operational
My Tasks Widget ? Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CRPM 25R1.2 and May 2025 (CHG0083602) Security patch Release May 16, 2025 19:00-23:00 PDT

We're rolling out a patch release update for all customer stacks. During this period, the stack will be temporarily unavailable.

Release Details:

Version: CRPM 25R1.2
Date: May 16, 2025
Start Time: 7:00 PM EST
Duration: 4 hours
Impact: The platform will not be accessible during the maintenance window.

For any questions or concerns about this scheduled maintenance, please contact our support team at support.pm@crd.com.
Posted on May 15, 2025 - 08:42 PDT
May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
CRPM 25R1.1 Patch Release for all stacks
Completed - The scheduled maintenance has been completed.
May 9, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 16:00 PDT
Scheduled - We're rolling out a patch release update for all customer stacks. During this period, the stack will be temporarily unavailable.

Release Details:
Version: CRPM 25R1.1
Date: May 09, 2025
Start Time: 7:00 PM EST
Duration: 2 hours
Impact: The platform will not be accessible during the maintenance window.

For any questions or concerns about this scheduled maintenance, please contact our support team at support.pm@crd.com.
May 9, 11:00 PDT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
CRPM - 25R1 Scheduled Major Production Release on May 2, 2025
Completed - The scheduled maintenance has been completed.
May 3, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 19:00 PDT
Scheduled - The CRPM - 25R1 production release is scheduled for Friday, May 2, 2025, at 7:00 PM EST. This major update includes significant performance enhancements, new features, and critical bug fixes. As part of this process, the platform will be unavailable for a period of time.

Release Details:
Start Time: 7:00 PM EST
Duration: 6 hours
Impact: The platform will not be accessible during the maintenance window.

What’s New in This Release:

This version introduces a newly designed entity details screen and a deleted records screen for the CRPM Platform. Additionally, we’ve made usability enhancements to the CRPM interface, focusing on improved performance, particularly in data refresh for dashboards.

Release Notes Highlights:

- Modernized Entity Details – A redesigned experience for better navigation and usability
- Entity Details Column Configuration – Greater customization options for data visibility
- New Deleted Records Screen – Improved access and tracking of removed entities
- Faster Data Refresh on Dashboards – Enhanced speed and performance for real-time insights
- Enhanced Filtering & Data Audit – More refined controls for data accuracy

Following the release, we will conduct thorough testing and monitoring to ensure the platform's stability and functionality. Any issues detected will be promptly addressed.

For any questions or concerns about this scheduled maintenance, please contact our support team at support.pm@crd.com.

Best,
CRPM Support Team
May 1, 05:00 PDT
May 2, 2025
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