Scheduled Maintenance: August 2026 Security Patch (CHG1087289)

Scheduled Maintenance Report for Charles River for Private Markets

Completed

The scheduled maintenance has been completed.
Posted Aug 15, 2026 - 00:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 14, 2026 - 16:00 PDT

Scheduled

We will be performing scheduled maintenance to deploy the August 2026 security patch across the Charles River Private Markets platform.

Maintenance Window

Date: Friday, August 14, 2026
Start Time: 7:00 PM ET
Expected Duration: Up to 8 hours

Impact: During this maintenance window, the platform may be temporarily unavailable. Users may experience interruptions when accessing the application.

Purpose: This maintenance is part of our ongoing commitment to security, stability, and platform reliability.

We appreciate your patience and understanding as we complete these updates. Further updates will be provided on the status page as maintenance progresses.
Posted Aug 12, 2026 - 23:21 PDT
This scheduled maintenance affected: Login & User Authentication, Web Application Service, Financial Modeling Service, Analytics, Document Management, Collaboration Services, E-mail Notifications, API, Support Portal, Tasks, My Tasks Widget, Box Desktop Client, Box Content API, Box Content Preview, Box Search, Box Webhooks, Box Uploads/Downloads, Box Authentication (OAuth 2.0 / JWT), Box Web Application, AWS ec2-eu-central-1, AWS ec2-us-west-2, AWS elb-eu-central-1, AWS elb-us-west-2, SendGrid SMTP, Mercatus Excel Plug-in, and Integration.