All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services ? Operational
90 days ago
80.46 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks ? Operational
My Tasks Widget ? Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in ? Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
98.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Scheduled Maintenance: September 2025 Security Patch (CHG0958643)
Completed - The scheduled maintenance has been completed.
Sep 12, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 16:00 PDT
Scheduled - Date: September 12, 2025
Time: 7:00 PM Eastern Time
Estimated Duration: Approximately 4 hours

As part of our ongoing commitment to security and platform stability, we will be deploying the September 2025 (CHG0958643) Security Patch across all customer stacks starting at 7:00 PM Eastern Time on September 12, 2025.

🛑 During this time, the platform will be unavailable.
🧩 Please note: This update is strictly related to infrastructure security — no application code changes will be introduced.

We appreciate your patience and understanding. Normal operations will resume once the maintenance is complete.

For any questions or concerns, please reach out to our support team.

Best,
CRPM Support Team
Sep 10, 08:02 PDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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