All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services Operational
90 days ago
100.0 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
My Tasks Widget Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 21, 2026

No incidents reported today.

Feb 20, 2026
Scheduled Maintenance – BucketAV Upgrade
Completed - The scheduled maintenance has been completed.
Feb 20, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 16:00 PST
Scheduled - We are going to deploy a scheduled patch to upgrade BucketAV and remove the legacy Redis security groups.

When: Today, Feb 20, starting at 7:00 PM EST
Duration: Approximately 2 hours

We will be performing scheduled maintenance to:
- Upgrade BucketAV
- Remove legacy Redis security groups

During this window, services may be unavailable or experience interruptions. We will provide updates on the status page as the maintenance progresses and confirm once the work is complete.

Thank you for your patience!

CRPM Support Team
Feb 20, 07:24 PST
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Scheduled Maintenance – Monthly Security Patch (Feb 2026)
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 16:00 PST
Scheduled - We will be performing a scheduled maintenance as part of our Monthly Security Patch – February 2026.

Maintenance Window:
🕖 February 13, 2026 | 7:00 PM ET – 1:00 AM ET
⏱ Expected Downtime: Up to 6 hours
Change ID: CHG1011974

During this maintenance window, services will be unavailable while the security patch is applied.
We recommend planning accordingly and appreciate your understanding as we work to enhance the security and reliability of our platform.

Thanks,
CRPM Support
Feb 12, 23:43 PST
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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