All Systems Operational

Uptime over the past 90 days. View historical uptime.
Login & User Authentication Operational
90 days ago
100.0 % uptime
Today
Web Application Service Operational
90 days ago
100.0 % uptime
Today
Financial Modeling Service ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Document Management Operational
90 days ago
100.0 % uptime
Today
Collaboration Services ? Operational
90 days ago
80.46 % uptime
Today
E-mail Notifications Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Tasks ? Operational
My Tasks Widget ? Operational
Box Desktop Client Operational
Box Content API Operational
Box Content Preview Operational
Box Search Operational
Box Webhooks Operational
Box Uploads/Downloads Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Web Application Operational
AWS ec2-eu-central-1 Operational
AWS ec2-us-west-2 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-west-2 Operational
SendGrid SMTP Operational
Mercatus Excel Plug-in ? Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
98.29 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 23, 2025
🔐 Scheduled Maintenance: SFTP Security Standards Update
Completed - The scheduled maintenance has been completed.
Aug 23, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 16:00 PDT
Scheduled - Start Time: August 22, 2025 at 7:00 PM EST
End Time: August 23, 2025 at 7:00 AM EST
Estimated Downtime: 12 hours
Global Time Reference:

London: August 23, 12:00 AM – 12:00 PM
Tokyo: August 23, 8:00 AM – 8:00 PM
Melbourne: August 23, 9:00 AM – 9:00 PM
Singapore: August 23, 7:00 AM – 7:00 PM

To strengthen our security posture, we’re updating our SFTP configuration to support only NIST-approved encryption algorithms, in alignment with NIST SP 800-53 and NISTIR 7966 standards.

- What’s Changing: Only the following algorithms will be supported:

hmac-sha2-256
hmac-sha2-512
hmac-sha2-256-etm@openssh.com
hmac-sha2-512-etm@openssh.com

- What You Need to Know:

Most modern SFTP clients already support these algorithms — no action needed.

If you're using an older or custom SFTP setup, you may need to update your configuration to maintain connectivity.

Need help? Reach out to your support contact
Aug 19, 04:01 PDT
Aug 22, 2025
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

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